We provide a comprehensive step by step guide on how best to manage technology contracts. From how to construct them in the first place, to how to ensure they will be used as the commercial and operational guide – and not “just put in the drawer”.
Contract Management
We provide a comprehensive step by step guide on how best to manage technology contracts. From how to construct them in the first place, to how to ensure they will be used as the commercial and operational guide – and not “just put in the drawer”.
Covering everything from establishing the governance framework, to performance management, into problem and issue resolution, our course will ensure you have all the tools and techniques to get the most out of your suppliers and their contracts.
Category Management
Effective category management is the foundation for all procurement, and when done correctly should cover the entire sourcing lifecycle from strategy through to in-life supplier and contract management.
Our course takes you through the key phases of Plan, Buy and Manage of your chosen category, providing you with the framework of where to focus your efforts and what tools and templates will add the most value to you and your organisation.
Supplier Relationship Management
People make a business, so supplier relationship management is at the forefront of getting the most out of your suppliers and your supply chain, through the people you deal with.
Our course will take you through the Supplier Relationship Management (SRM) framework to enable you to categorise, segment and manage your suppliers in accordance with their criticality and value to your business. Not all suppliers are equal but dealing with them in an appropriately proportionate and consistent way is.
Dispute Resolution
Disputes are typically complex, a combination of technical, commercial and emotional characteristics, and require careful navigation with stakeholders, supporting functions, like legal and finance, and executives.
With our extensive experience we can take you through the techniques of gathering intelligence, forming an opinion, socialising the hypothesis, and seeking consensus and agreement.
Public Procurement Regulations
The Public Sector has huge buying power, and under law are required to run an open, transparent and fair competition.
Understanding the procurement landscape and choosing the right route to market is a critical part of the process and can mean the difference between a successful or failed procurement.
Evaluation
In order to select the right supplier for the job it is critical to have a way of defining and prioritising your business needs in a way which reflects relative importance – particularly between Price and Quality.
We have developed an evaluation and moderation framework, methodology and templates, which will ensure you can develop an evaluation which delivers in line with your business needs and can provide the desired transparency where required.
Requirements Development
Requirements are the foundation of all good contracts, so understanding how to maximise your requirements definition for evaluation and delivery, is essential.
The course will equip you with the rules and process logic which you can apply to the procurement of any product or service, irrespective of category, including the difference between outcome based and specified requirements.
Stakeholder Management
Understanding an organisations make-up, how decisions are made and who’s who is a critical part of stakeholder management, both within your own organisation and that of your suppliers.
We’ll guide you through the process and considerations, and provide you with the templates necessary to manage successfully.
Exit/Transition
All good things come to an end, which is why all contracts should provide a detailed exit and transition framework which ensures you and your company are protected.
Our training and toolkit will ensure that you have put in place all of the necessary commercial and technical constructs for an efficient exit and transition when the time comes. All aspects are covered from Financial, people, and operational, through to performance and client satisfaction.
Complex System Development and Integration
How to define, source and contract for bespoke systems development and systems integration is a complex task and is a delivery and contractual minefield.
With decades of combined experience we will take you through the considerations and techniques required to source, and contract manage delivery of complex systems.
Delivery frameworks
Traditional waterfall delivery is becoming increasingly displaced by Agile delivery methodologies, which commercially and contractually is a fundamentally different approach.
Our framework combines the flexibility of agile delivery with the contractual checks and balances available from waterfall, to ensure that you have the best of both worlds.